Epi Smooth™

The Precise & Gentle Epilator That
Keeps You Smooth For Weeks!

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FAQs

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I Ordered my Epi Smooth & it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. During different times of the year product demand is greater than others, so we always state 3-6 weeks. However, we always do our best to get your order shipped out ASAP. For your convenience, we also offer priority rush shipping at checkout.


I placed an incorrect order. How can I change this?
Please contact our customer service department and they will be happy to assist you. Call 866-322-3588 or email sparkinnovators@customerstatus.com. Please have your information ready so they are able to find your order (phone number, e-mail address, last name, & zip code) Please note orders take approx. 24 hours to be processed so your order may not be in the system until at least 24 hours after you’ve placed it.


I ordered Epi Smooth, but haven’t been charged yet. When should I expect to be charged?
Your card will be charged when your order is shipped.


How do I use the Epi Smooth?
Epilation is easier just after a bath or shower. Make sure your skin is completely dry when you start to epilate. To minimize discomfort, hold the skin surrounding the area you are removing hair from taut. Gently glide in short, quick, brush like or sweeping motions in the direction of hair growth. Note: For your protection, Epi smooth may slow down if it is pressed too hard against the skin.


Can I use the Epi Smooth on my face?
Yes. It can be used to remove hair from the upper lip, chin, sideburns & cheeks. Hold the surrounding area taut and use a small brushing motion.


How long should my hair be when using Epi Smooth?
For optimal epilating results, the hairs should not be longer than 10 millimeters.


How many tweezers does Epi smooth have?
6.


Can I use my Epi Smooth in water?
No, Epi Smooth is NOT waterproof. Do not submerge or use near water.


Can I use Epi Smooth on my bikini line and underarms?
Yes. Since these areas are sensitive, hold the surrounding area taut and use in a small brushing motion.
TIP: Before removing hair from the bikini line or underarms you should exfoliate in a warm shower or bath to remove dead skin and help prevent ingrown hairs.


Will my hair grow back as fast as it does when I shave?
No. When you epilate you are removing hair from the root so it takes longer, up to 4-6 weeks, to grow back.


Should I let someone else use my unit?
No. For Sanitary reasons you should never share your Epi Smooth.


Does Epi Smooth hurt?
The first time you use an epilator you might feel a plucking sensation; this feeling is because you are removing hair from the root. After several uses, the tweezing action becomes more comfortable even for those with sensitive skin. TIP: epilate after a warm shower to help with sensitivity as this opens your pores.


What type of batteries does Epi Smooth use?
2 AAA. (not included)


How do I put batteries in my Epi Smooth?
To replace batteries–slide open back cover, insert batteries and replace cover. Do not mix old and new batteries. Do not mix alkaline, standard or rechargeable batteries.


How do I turn the light on?
The light will automatically come on when you turn your Epi smooth on.


Why does this unit have a light?
The light helps to illuminate hard to see hairs


How Do I Clean my Epi Smooth?
Clean the epilating head after every use. Make sure the appliance is switched off & remove the epilating head by pulling up. Use brush included to wipe away hair. DO NOT submerge in water.

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DOUBLE OFFER DETAILS:
Today, you’ll get the Upgraded Lighted Epi Smooth™ for just $10.00 plus $6.99 processing and handling. Plus, we'll DOUBLE the offer and all you pay is a separate processing and handling of $6.99. You will also receive the bonus quick hair dry towel absolutely FREE!

This offer is covered by our 30-day money back guarantee, less S&H. Sales tax will be applied to orders from NJ
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